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Providence Health & Services Manager - Business Operations in Kodiak, Alaska


Providence is calling a Manager Business Operations (Comm Serv Program Dept, Day Shift, 1.0 FTE) to Providence Kodiak Mental Health Center in Kodiak, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable.

In this position you will:

  • Responsible for directing and overseeing day to day business operation of billing for accuracy and timeliness of documentation and revenue cycle. Serves as the liaison between Mental Health Center and region financial services department in all aspects of patient billing, coding, accounting and reimbursement activities.

  • Participates in the development and monitoring of annual budget performance in accordance with Providence and State of Alaska Fiscal reporting cycles.

  • Participates in interviewing for new hires and provides input for employee performance evaluations, counseling, disciplining, compliance and other personnel matters necessary for department operations.

  • Assists with team support staff functions on a daily basis and collaborates to ensure team success. Establishes and maintains daily communication with team and facilitates interdepartmental and external entity communications regarding admissions and discharges.

  • Oversees development of the work schedules in the business office to assure proper staffing and work allocation at all times. Assists in arranging for coverage for all scheduled and unscheduled absences. Oversees data entry for accurate completion of payroll activities.

  • Assists in the development of the core training and competency program for all new staff and providing ongoing training and cross training of present personnel.

  • Establishes, implements and ensures that revenue cycle policies, procedures and practices are in accordance with Providence region policies, National Accreditation entity, and State and Federal regulations.


Required qualifications for this position include:

  • 2 years of experience in business operations at the management level with fiscal and direct supervisory responsibilities

Preferred qualifications for this position include:

  • Bachelor’s degree in business, accounting or other related field Supervisory experience

  • Moderate proficiency in computer skills and business analysis methods

About the department you will serve

Providence Kodiak Island Counseling Center offers a wide array of behavioral health services offered through different programs within the agency such as Outpatient Clinic, Community Support Program, Family Focused Program, Mental Health Clinicians in the School Program, Safe Harbor and Alcohol Safety Action Program.

For more information about Providence Kodiak Island Counseling Center, please click on the following link:

We offer a full comprehensive range of benefits - see our website for details

Our Mission

As expressions of God’s healing love, witnessed through the ministry of Jesus, we are steadfast in serving all, especially those who are poor and vulnerable.

About Us

Providence Health & Services is a not-for-profit Catholic network of hospitals, care centers, health plans, physicians, clinics, home health care and services guided by a Mission of caring the Sisters of Providence began over 160 years ago. Providence is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Non-Clinical Lead/Supervisor/Manager

Location: Alaska-Kodiak

Req ID: 246010